Quality Objectives – UPSI | FAKULTI BAHASA DAN KOMUNIKASI

To ensure that at least 80% of students are comfortable and contented with the facilities provided
by the Faculty.
To ensure that at least 80% of lecturers and staf are comfortable and contented with the facilities provided by the Faculty.
To ensure that the ratio between lecturer and student is 1:20 for full time students.
To ensure that at least 95% of students attain CGPA of 2.75 and above.
To ensure that at least 85% of students attain CGPA of 3.00 and above.
To ensure that at least 97% of students graduate within (8) semesters.
To ensure that at least 90% of lecturers receive good evaluation score (75% and above) in
appraisals made by students.
To ensure that 100% of administrative and support staff, as well as academic staff (permanent
and contract), achieve the minimum CPD required.
To ensure that at least 80% of customers are satisfied with the services provided by the Faculty.
To ensure that at least 80% of researches conducted are in line with the aims and directions of the Faculty and University.